Home 9 Podcast 9 Bridging Science and Consumer Satisfaction with Tastry Founder and CEO Katerina Axelsson
Duration: 26 mins

Bridging Science and Consumer Satisfaction with Tastry Founder and CEO Katerina Axelsson

Summary

In this episode of The Innovators and Investors Podcast, host Kristian Marquez interviews Katerina Axelsson, founder and CEO of Tastery. Katerina shares her unexpected journey into entrepreneurship, motivated by her academic background in scientific research and a keen interest in consumer preferences within the sensory industry. She discusses the foundational inspiration behind Tastery, emphasizing the importance of understanding consumer likability tied to flavor chemistry instead of traditional sensory analysis, which tends to rely heavily on subjective preferences.

Katerina dives into the complexities of consumer tastes influenced by a combination of history, culture, and emotions. She articulates her company’s mission to provide data-driven insights to aid product development, aiming for a more seamless integration of products across the supply chain. The conversation touches upon challenges faced by first-time founders, such as validating ideas and ensuring product-market fit, especially against the backdrop of traditional industry resistance to innovative technologies.

The discussion emphasizes the need for continuous iteration and flexibility in both product development and company strategy, including mechanisms for engaged growth and stakeholder collaboration. Katerina also reveals insights about her leadership style, the challenges of scaling Tastery, and her approach to attracting and retaining talented team members. She concludes by offering invaluable advice for aspiring entrepreneurs to embrace the iterative process, reinforcing that success is rarely immediate and often requires perseverance.

Highlights

  • Origins of Innovation: Katerina’s journey began from a scientific background focusing on consumer preferences and flavor chemistry.
  • Consumer Insights: Emphasis on understanding likability through chemistry instead of relying solely on self-reported preferences.
  • Product Development Challenges: Discusses the difficulties in establishing trust and technology adoption among traditional producers (e.g., winemakers).
  • Momentum Awareness: Katerina senses momentum in her company before receiving corresponding numbers, reflecting a nuanced understanding of market dynamics.
  • Advisory Relationships: Highlights the importance of choosing investors who understand the unique nature of her business and avoid the typical VC pressure.
  • Iterative Learning: Encourages aspiring entrepreneurs to be prepared for continuous iteration rather than expecting initial success with product launches.
  • Cultural Impact on Preferences: Discusses how upbringing influences food and flavor preferences and the nature versus nurture debate surrounding consumer tastes.

Key Insights

  • The Science of Taste Preferences: Tastery leverages analytical chemistry to predict consumers’ likability of flavors. This approach enables a deeper understanding of consumer preferences beyond subjective inputs. This insight positions Tastery as a leader in data-driven product development, allowing brands to tailor their offerings more strategically based on scientific analysis rather than innately subjective consumer feedback.
  • Navigating Ad Industry Dynamics: Katerina candidly discusses how traditional industries often resist change, creating significant barriers for startups aiming to innovate. Her strategy to engage and educate industry stakeholders ahead of integrating new technologies illustrates the necessity of building trust and slowly shifting long-standing practices.
  • Adoption Rates as a KPI: Tastery’s focus on consumption-based metrics like customer acquisition cost (CAC) to lifetime value (LTV) ratio points to a careful consideration of long-term growth and customer satisfaction, rather than simply achieving quick sales, ensuring sustained growth and partnership development.
  • Cultural Fit in Hiring: Katerina’s commitment to maintaining a strong company culture that aligns with the startup’s values has led to high employee retention. By fostering an environment where everyone’s contributions are valued, she attracts self-starters who thrive in a dynamic and flexible work atmosphere.
  • Iterative Process in Startups: Katerina emphasizes that early iterations are crucial for product-market fit. This perspective serves as a powerful reminder for entrepreneurs that resilience and adaptability are often more valuable than initial success.
  • Engagement with Supply Chain: Katerina outlines her vision for engaging retailers and distributors to improve product flow within the supply chain, highlighting the relevance of real-time data analytics in ensuring that consumer preferences drive product placements effectively.
  • Investor Relationships: Tastery’s choice to engage with private investors reflects strategic foresight, allowing for a collaborative relationship without the pressure of a traditional venture funding timeline. This alignment fosters a more loyal and understanding partnership, crucial for navigating the complexities of innovative business environments.

In conclusion, this podcast episode provides a profound look at the challenges and strategies involved in pioneering a business within a traditional industry. Katerina Axelsson’s insights offer valuable lessons for aspiring entrepreneurs on the importance of scientific backing in consumer insights, the necessity for flexibility in strategy, and the deeper understanding required for successful leadership and product development.

Stay up-to-date with Katerina Axelsson, founder of Tastry.

tastry logo on the finstrat management website

Follow our show on your podcast channel of choice or listen below: